Each product is individually handmade with care using the finest yarns and materials. We strive for a quick turnaround time on your items, however quality is our top priority. Average production time is 2 weeks. Please allow for approximately 4-6 weeks production time during peak periods.
Please spot hand wash with cold water with mild detergent. Do not pull, wring or machine wash. This may result in a deformed, or damaged product. Lay flat to dry on a towel. Product may be dabbed lightly with a dry towel to remove excess water.
*We are not responsible for any damaged products due to improper care*
We ship worldwide! Products are shipped to the Paypal address provided via Canada Post. Domestic orders (Can/US) take approximately 3-10 business days. Most international orders take approximately 2-3 weeks to arrive. Please note that international orders may take up to 6-8 weeks. Orders $70 and over will be shipped with tracking information. We will not be held responsible for orders shipped without tracking that have gotten lost in transit.
Please contact us within 48 hours of receiving your product with any questions, or concerns. Each case is dealt with individually, according to the situation.